Auomotive & Mobility
How to engage customers in a pandemic crisis and keep the growth of the dealerships? DD9 had the opportunity to work with a car brand and help them create a new digital brand experience
The problem
Dealerships closed, and the sales must go on. So how to engage users on digital with the same experience quality on stores?
What do users want to experience online?
Which channels are better for every cluster of users?
How to create a 1on1 conversation with my clients and keep a high-quality post-sales service?
The solution
Analyzing the big data, we were able to cluster customers and predict which channels and communications users are more interested in
Custom audience marketing activation
Better understand on which media channel performs better
Higher engagement in a Test & Control market research
3x sales improvement in Digital and 2x on Stores
Big Data analyzis
Big data research
Connect the dots with your actual data and enhance your market intelligence to increase sales and post-sales performance
Customer-centric
Leverage your customer-centric approach using their footprints in your digital ecosystem.
Company
Let's get in Touch
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